FAQs

 

1. What sizes do you offer?

Answer: Our tennis apparel comes in a wide range of sizes from XS to XXL. Please refer to our size chart on each product page for detailed measurements to ensure the perfect fit.

2. How can I find the right size for me?

Answer: We provide a detailed size chart on each product page. Measure yourself and compare your measurements to the chart to find the best fit. If you're between sizes, we recommend choosing the larger size for a more comfortable fit.

3. What materials are your products made from?

Answer: Our tennis apparel is made from high-quality, moisture-wicking fabrics designed to keep you cool and dry on the court. Specific material information is listed on each product page.

4. How do I care for my tennis apparel?

Answer: To extend the life of your tennis apparel, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using bleach or fabric softeners.

5. What is your return policy?

Answer: We are a small business and cannot accept returns. We will accept exchanges or store credit for unworn, unused items with tags attached within 7 days. Shipping costs of item(s) exchanged will be billed to the customer. 

6. Do you offer international shipping?

Answer: Yes, we ship internationally. Shipping costs and delivery times vary based on your location. Please check our Shipping Information page for more details.

7. How long will it take to receive my order?

Answer: Orders are typically processed within 1-2 business days. Delivery times vary depending on your location and chosen shipping method. Estimated delivery times are provided at checkout.

8. Can I track my order?

Answer: Yes, once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.

9. Do you offer gift cards?

Answer: Yes, we offer digital gift cards in various denominations. They can be purchased on our Gift Cards page and sent directly to the recipient's email address.

10. How can I contact customer service?

Answer: You can reach our customer service team via email at love@lovealltennis.com or through the Contact Us form on our website. We aim to respond within 24 hours.

11. Do you offer discounts for bulk orders or teams?

Answer: Yes, we offer discounts for bulk orders and team purchases. Please contact us at love@lovealltennis.com for more information and to receive a quote.

12. Are your products eco-friendly?

Answer: We are committed to sustainability and use eco-friendly materials and processes whenever possible. Look for our eco-friendly badge on product pages to identify these items.

13. Can I make changes to my order after it has been placed?

Answer: If you need to make changes to your order, please contact us immediately at love@lovealltennis.com. We will do our best to accommodate your request if the order has not yet been processed.

14. What payment methods do you accept?

Answer: We accept all major credit cards, PayPal, and Apple Pay. All transactions are securely processed.

15. Do you have physical stores?

Answer: Currently, we are an online-only store. However, we do participate in pop-up events and tennis tournaments. Follow us on social media to stay updated on our upcoming events.